Press: 5 for customer service 
5/11: WE CAN VERIFY ONLINE WWW.NYSED.GOV  - NEED SS# & DOB
FOR OLDER RECORDS-These are archived: Must Mail MONEY ORDER $4 Fee-payable to NY State Education Department. Must go to website above-click on GED, then on left near bottom-click GED Status Report, then download & print Attachement H. Mail to NY State Education Department (get mailing address from website)